Terms of service

Terms of Service

Last Updated: July 17, 2026

Welcome to Velora. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree, please discontinue use of our website.

Please read these Terms carefully along with our Privacy Policy, Shipping Policy, and Refund Policy.

1. Eligibility

By using this website, you confirm that you are at least the legal age of majority in your country or region, or that you have permission from a parent or legal guardian to use our services.

2. Products

Velora specializes in premium travel essentials, including but not limited to:

Smart Tracker Cards
RFID Wallets
RFID Passport Holders
Magnetic Wireless Chargers
Universal Travel Adapters
Travel Comfort Accessories

We make every effort to display our products accurately. However, colors, sizes, and appearance may vary slightly depending on your device or screen settings.

We reserve the right to update, modify, discontinue, or limit any product without prior notice.

3. Orders

Submitting an order does not guarantee acceptance.

Velora reserves the right to:

Accept or decline any order.
Cancel orders suspected of fraud or unauthorized activity.
Limit product quantities.
Correct pricing or listing errors before processing an order.

Once your order has been processed or shipped, cancellation requests may no longer be possible.

4. Pricing & Payments

All prices displayed on our website are subject to change without notice.

Customers agree to provide complete and accurate billing, payment, and shipping information when placing an order.

Applicable taxes, customs duties, import fees, or local government charges are the responsibility of the customer unless otherwise stated.

5. Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Velora is not responsible for shipping delays caused by:

Shipping carriers
Customs inspections
Severe weather
Natural disasters
Government restrictions
Other circumstances beyond our reasonable control

For complete shipping details, please review our Shipping Policy.

6. Returns & Refunds

Refunds, replacements, and returns are handled according to our Refund Policy.

Please review our Refund Policy before requesting a refund or replacement.

7. Intellectual Property

All content available on this website—including logos, graphics, product images, text, icons, videos, product descriptions, and designs—is the property of Velora or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

8. Third-Party Links

Our website may include links to third-party websites for your convenience.

Velora is not responsible for the content, products, services, or privacy practices of third-party websites.

Use of external websites is entirely at your own risk.

9. Customer Feedback

If you submit reviews, testimonials, suggestions, or other feedback, you grant Velora permission to use, publish, edit, or display that content for marketing, promotional, or operational purposes without additional compensation.

You are responsible for ensuring that your submitted content does not violate the rights of others.

10. Prohibited Use

You agree not to use our website to:

Engage in unlawful activities.
Upload malicious software or viruses.
Attempt unauthorized access to our systems.
Interfere with the operation or security of the website.
Copy or scrape website content without permission.
Misrepresent your identity or provide false information.

Violation of these Terms may result in suspension or termination of access to our services.

11. Disclaimer

Our products and services are provided on an "as available" and "as is" basis.

While we strive for accuracy, Velora does not guarantee that our website will always operate without interruption or that all information is completely error-free.

12. Limitation of Liability

To the fullest extent permitted by law, Velora shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Your use of our website.
Delayed deliveries.
Product misuse.
Service interruptions.
Third-party carrier issues.

Our total liability shall never exceed the amount paid for the applicable order.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and use your personal information.

14. Changes to These Terms

Velora reserves the right to update or modify these Terms of Service at any time.

Any updates become effective immediately upon posting on this website. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.